Twenty

Twenty: Pricing, Features & Review

Startups and developer-led teams who want a modern, open source CRM with a clean UI reminiscent of Notion, full API access, and self-hosting flexibility

CRM ★★★★☆ 4/5 Free self-hosted (Cloud from $9/user/mo) Visit Official Site

What Is Twenty?

Twenty is a crm tool. It's positioned for startups and developer-led teams who want a modern, open source crm with a clean ui reminiscent of notion, full api access, and self-hosting flexibility. Pricing starts at Free self-hosted (Cloud from $9/user/mo). Based on our evaluation across pricing, features, ease of use, integrations, and support, we rate it 4/5.

This profile summarizes the key facts: pricing tiers, the strongest features, and the trade-offs to weigh before committing. For a hands-on opinion-led review, see the related articles section at the bottom.

Twenty Pros and Cons

Pros

  • Modern, Notion-like interface with kanban boards, table views, and rich record pages that feel significantly more intuitive than Salesforce's cluttered legacy UI
  • Built with a developer-first approach using React, Node.js, and PostgreSQL — the codebase is clean, well-documented, and easy to extend with custom code
  • GraphQL API provides flexible data access for building custom integrations, dashboards, and mobile apps on top of the CRM data
  • Self-hosted deployment is free with unlimited users, making it a viable alternative to HubSpot's $100+/user/mo Professional plan for growing teams
  • Active open source community with weekly releases, transparent roadmap on GitHub, and responsive maintainers who merge community contributions

Cons

  • Young project (launched 2023) — still lacks email sequences, built-in phone calling, quote generation, and other features that mature CRMs like HubSpot include natively
  • Integration library is limited to roughly 20 native connectors; connecting to tools like Mailchimp, QuickBooks, or Shopify requires Zapier, n8n, or custom API work
  • No built-in marketing automation, landing page builder, or email campaign tools — it is a pure CRM, not an all-in-one growth platform
  • Reporting is basic with simple list views and filters; lacks the custom dashboard builder, forecasting, and pipeline analytics found in Salesforce or Pipedrive

Twenty Key Features

Twenty ships with the following core capabilities. Feature availability depends on your plan tier.

  • Contact and company management with custom fields, tags, and relationship mapping
  • Pipeline management with kanban board, table view, and timeline visualization
  • Activity tracking for emails, notes, tasks, and meetings linked to records
  • GraphQL API for custom integrations and data access
  • Workspace customization with custom objects, fields, and views
  • Import/export with CSV and direct migration tools from HubSpot and Salesforce
  • Role-based access control and workspace permissions for team management

Twenty Pricing

Twenty starts at Free self-hosted (Cloud from $9/user/mo). Pricing changes frequently, so verify the latest tiers directly on the official Twenty pricing page before purchasing. Our linked review articles include full per-tier breakdowns at the time of writing.

Who Is Twenty Best For?

Startups and developer-led teams who want a modern, open source CRM with a clean UI reminiscent of Notion, full API access, and self-hosting flexibility. If your situation differs significantly, the related comparisons below help you weigh Twenty against the leading alternatives in crm.

Twenty Reviews & Comparisons on ToolScout

roundups Best Open Source CRM Software in 2026

Sources & References

Pricing and feature information last verified January 0001. Software vendors update plans frequently — always confirm current pricing on the vendor's site before purchase. See our review methodology.